Chord Hugo – How To Setup

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Chord Hugo Setup Tips

A popular question at Moon Audio is:

“How do I setup Sound Properties for the Chord Hugo or any usb DAC on Windows & Mac?”

We know why this question is so popular. Setting correct Sound Properties on Windows PCs or Apple Macbooks is how to achieve optimal Chord Hugo or other Universal Serial Bus (USB) Digital Analog Converter (DAC) sound quality to headphones or speakers.  Setting up your Chord Hugo is easy to with our how to guide.

Chord Hugo & USB DAC
Windows & Mac Setup Guide

Hugo + Windows PCs:  

Install the Chord Hugo Driver and your PC running Vista, Win 7, 8 or higher will playback music up to 384KHz and support both DSD64 (say what DSD stands for then use abbreviation) and DSD128 on Chord Hugo. 

Chord Hugo Windows Driver HERE

  1. Open Control Panel on your computer
  2. Click on Hardware and Sound
  3. Right Click on the Chord Hugo
  4. Click Properties
  5. Rename “General the tab” to Chord Hugo
    Chord Hugo Sound Properties for Windows

Click on Hugo Supported Formats and make sure your computer mirrors settings in the image below.

  1. Hugo can only do 2 channel receiving so “Home Theater Formats” (see below) do not apply at this time. 
  2. Check off all resolutions.  

    Chord Hugo Sound Properties for Windows Supported Formats

Now Go to the Advanced tab.

  1. Set resolution format to 24 bit, 192000 Hz (the max). Good idea to maximize resolution anytime you connect a USB DAC

    If your DAC only has lower res formats go ahead and select the maximum. 

  2. Check the exclusive modes. *** Nichole this is confusing. You may want one picture for resolution and another for this. I will look more this afternoon. (

    Checking exclusive modes allows programs like JRiver to bypass the Windows Sound Properties and take over control.  

    Chord Hugo Sound Properties for Windows Advanced Tab

Set the Chord Hugo as the default device & click Apply.

Chord Hugo Sound Properties for Windows  to set as default device

 

Hugo + Apple Mac OS:

On Apple Mac OS, iOS for iPhone/iPad and Android, no drivers are required to change the sound properties.

To fine tune the audio output, go to the Audio MIDI Setup (AMS) by navigating to Applications > Utilities > Audio MIDI Setup.

Chord Hugo Sound Properties for Mac

  1. Configure the audio setup for the Chord Hugo in this window.
  2. You can configure your audio sample rate here too (for usb dacs).
  3. The Hugo automatically defaults to 384 kHz and DSD 64/128 if your playback software/app can support it.
  4. Therefore, you don’t need to configure the sample rates if you are using the Hugo.
  5. Here is the Apple online support link for the Audio MIDI Setup if you need additional information.

 

 

Hugo + the JRiver Media Catalog:

  1. If you are using JRiver to handle your music catalog with the Chord Hugo or any usb dac,  in version 20.0.115 of JRiver Media the screen looks like this: JRiver_media_center_dsp_link  
  2. To set up the “Chord Hugo” or other sound device, go to: JRiver_media_center_dsp_device_link

Set up with the following attributes:

  1. Buffering, set it to “50 milliseconds” &  the “use large hardware buffers” box is checked.
  2. Volume the “Digital Output (Chord Async USB 44.1kHz-….” is chosen
  3. Tools to check the box beside “DSD bitstream in DoP format”.

 

These are all the Sound Properties changes that you need to make when using the Hugo or another usb dac with Windows or Mac.  

If you would like more information or want to discuss how the Hugo can improve your headphone & music listening via headphones or speakers, we’d love to help you.  If you need cables to connect your Chord Hugo or dac, see our audio cables for chord blog post.

Ask a question on the blog below & we’ll answer it LIVE or via this contact form. 

Thanks for reading our blog post.

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2 comments Add yours
  1. Thanks for the clear explanation, Drew!
    I use a Windows computer. When I select the highest possible sample rate in the Advanced tab, the only thing is the color of the led in the HUGO keeps emitting the same colour, regardless of the bitrate of the files. Can this be changed?

    1. There are 2 places to change the resolution. The first is in the Windows control panel. This is the default setting, but if the software also has it’s own resolution settings, and your dac requires a driver, then you must change the settings in the software you are using to play the music. And also most likely pick the device driver.

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